The Casper Public Safety Communications Center (PSCC) is a 24 hour, 365 day a year operation, and is the Public Safety Answering Point (PSAP) responsible for answering 9-1-1 calls that originate from within the Natrona County. Fifteen non-emergent telephone lines are also answered daily by PSCC.
PSCC primarily dispatches calls for service for the Casper Police Department, Natrona County Sheriff's Office , Mills Police Department, the Evansville Police Department, Natrona County Fire District and the Wyoming Medical Center medical services units. Additionally, PSCC dispatches for the Mills Fire Department, Bar Nunn Fire, Evansville Fire and Salt Creek Emergency Services (Midwest/Edgerton).
The dispatch response area covers over 5,376 square miles and a population of approximately 73,129. PSCC monitors two law channels full time, one fire dispatch channel full time, and has the capability to monitor channels for local agencies such as Metro Animal Control, Natrona County Sheriff's Detention and Bailiffs and the Wyoming Highway Patrol.
The center employs nineteen full-time dispatchers and five part-time dispatchers. All dispatchers are POST certified and receive training in Emergency Medical Dispatching as well.
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