CASPER FIRE-EMS DEPARTMENT CORE VALUES
Teamwork
Together we can do more than as individuals
Goals are achieved through teamwork
Excellence in Customer Service
Constantly seeking opportunities to provide quality customer service
Strive to always achieve customer satisfaction
“Can – Do” Attitude
Expect creativity and innovation
Rise to challenges
Self-motivated, “driven” attitude
Overcome obstacles and hurdles in service implementation
Safety and Welfare of the Employees
Maintain a sense of urgency without compromising safety
Promote safe work habits through training
Be pro-active in injury prevention efforts
Realize your limitations
Be Prepared
Promote readiness through training
Maintain equipment and resources
Maintaining excellence in physical fitness
Avoid complacency
Honesty and Integrity
Instill unequivocal trust in one another
Maintain community trust and respect
Always remain loyal, reverent, and honorable
Maintain a high level of pride in the Department
This Agency Values and Respects all Persons
Strive to ensure that all customers and co-workers are treated with respect and dignity
Our employees are indispensable, valuable components of this agency and community
Maintain consistency, equality and fairness in all personnel matters
Future Planning and Vision
Anticipate the future and the imperative for positive change and growth
Stay abreast of fire service trends and patterns
Seeking new opportunities in service implementation
Excellent Communications
Good communication is the key to outstanding service and morale
Up, down, and lateral internal communications are indispensable
Inform and educate the public while continually seeking feedback