ASSIST Door-to-Door Service


How to Register


All passengers must register before riding ASSIST.  Please complete one of the three ways to register below.

  1. Register online by clicking here.
  2. Come into Casper Area Transit, located at 1715 East 4th Street, and fill out an ASSIST Registration Form.
  3. To register, call at least one week in advance to schedule a free registration trip.

RESERVATIONS FOR SERVICE


Reservations for service are accepted by calling (307) 235-8273. We encourage booking rides at least one week in advance. Rides are booked on a first-come first-served basis.

Same day service is not provided. Reservations can be made up to four weeks in advance.


ONE-WAY FARES


Children 12 and under* $1.00

Seniors, Disabled, Medicare $2.00                     

General Public $5.00

*Children 12 and under must be accompanied by an adult traveling to the same destination.

ASSIST encourages the use of trip tickets that can be purchased at the Casper Area Transit office at 1715 East 4th Street, WY 82601. Office hours are Monday through Friday 8 a.m. to 5 p.m.


CANCELLATIONS


Passengers are required to call and cancel their trip a minimum of one hour in advance.

Failure to do so may result in a no-show. Three or more no shows will result in the suspension of service.


ON TIME PERFORMANCE


Due to the very specialized door-to-door service ASSIST provides, the drive is considered on time if the bus arrives within 15 minutes of the scheduled pick-up time. It is the passenger's responsibility to be ready to board when the bus arrives. The driver will wait three minutes and then depart for the next scheduled passenger.


ADA Complementary Paratransit Service


The Americans with Disabilities Act (ADA) requires public transit agencies that provide fixed-route service to provide complementary paratransit service to people with disabilities who cannot use the fixed-route bus or rail service because of a disability. To learn more about this service, please click the links below.


ADA Complementary Paratransit Service Riders Guide

ADA Paratransit Eligibility Application 


HOLIDAY CLOSURES


ASSIST does not provide service on the following holidays:

  • Monday, January 1st, 2024, New Year's Day
  • Monday, May 27th, 2024, Memorial Day
  • Thursday, July 4th, 2024, Independence Day
  • Monday, September 2nd, 2024, Labor Day
  • Thursday, November 28th , 2024, Thanksgiving Day
  • Wednesday, December 25th, 2024, Christmas Day

ASSIST will provide limited hours service on the following holidays with times to be announced at least 1-week prior to holiday:

  • Monday, February 19th, 2024, Presidents' Day
  • Monday, October 14th, 2024, Columbus Day
  • Monday, November 11th, 2024, Veteran's Day
  • Friday, November 29th, 2024, Black Friday 

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Contact Information:

Casper Area Transit

1715 East 4th Street
Casper, WY 82601

 

Office Hours:

8:00 a.m. to 5:00 p.m.

Monday through Friday

 

(307) 235-8273 (office)

(307) 235-7567 (fax)

 

 

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